Rajan Mehta, founder of healthcare solutions venture, My Care, has always had a passion for building businesses with a deep level of customer-centricity. For Mehta, customer centricity is not a buzzword, but something that ensures that the business model directly aligns with the goals of every stakeholder including customers, employees, investors, vendors and ecosystem partners.
In his earlier avatar, Mehta, along with a team of co-founders and investors, promoted Benchmark Asset Management, a pioneering financial services venture that launched the first ETF in India. After scaling up Benchmark and eventually selling it to Goldman Sachs, Mehta turned his attention to the healthcare industry.
In this chat with Beyond Basics, Mehta speaks candidly about his passion to build transformation businesses, the role of his co-founders and investors and the key drivers that helped scale up Benchmark Asset Management.